Six-year UNLV worker Barb Roberts, director of undergraduate recruitment, programs, and services, was called the 2017 Administrative Faculty Member of the Year.
At a time when she and her personnel were preparing for more than 6,000 potential students and guests to descend on school over a two-week period, she took a couple of minutes to address some questions.
What brought you to UNLV?
We moved for Scott’s job. (Spouse Scott Roberts is now vice president for philanthropy and engagement.) When I pertained to Las Vegas, I understood I wanted to stay in college, but there weren’t a great deal of jobs available in late 2010.
So what did you do?
It felt odd. It was the first time I had not had a job considering that I was 14. I did a lot of soul searching. I thought about going back to teaching high school. (She taught social science classes at a high school prior to signing up with Kansas’ Pittsburg State University as a student work planner and profession therapist.) But again, I knew that my enthusiasm had actually ended up being higher ed. Then a task opened at UNLV that I believed would be an excellent fit.
What was your first task here?
I was an admissions and financial aid counselor. Both offices needed more individuals. I would invest one day in admissions and after that one day in financial aid. It was extremely difficult, but I truthfully learned so, a lot.
Today, as director of undergraduate recruitment, programs, and services, exactly what is a normal day like for you?
There isn’t one! My primary job is making certain my staff has the info and resources to do their task. (She manages a personnel of 14.) I do a great deal of difficulty shooting for them so that they can focus on their jobs. I likewise do a great deal of both short-term and long-term planning and assessment. Recently we have actually been planning our out-of-state travel for recruiting trips for next year.
The number of potential students does the workplace of admissions interact with during a recruitment cycle?
To obtain a great idea of the variety of people that we interact with you need to think about a number of elements: direct mail, e-mails, out-going and in-coming telephone call, workplace walk-ins, campus trips, coordinated events and bus journey for trainees to come to campus, big scale recruitment events, high school gos to, and college fairs both in and out of state. I would approximate in between all of that we likely interact with more than 100,000 prospective students and a great deal of their parents as well– then high school instructors, high school and transfer counselors, and school administrators. It’s a lot!
Exactly what is your preferred part of working at UNLV?
I get a lot of satisfaction from knowing that a lot of our students are first generation and that we are altering not simply their lives and their futures, however likewise their families’ lives. I am a first-generation college student, and I believe in that objective so strongly.
I also like that in its short history UNLV has actually been through a lot– the development of Las Vegas, then the recession, then returning from the recession, and the existing growth duration.
I see such chance here. A lot of things are occurring at UNLV and I want people to understand about them. I think the folks in the valley have to know exactly what a gem they have in their yard and I think we have what it takes to become a major gamer in the nationwide and global markets.
And I truly enjoy individuals I work with. I understand it’s routine, but there are numerous excellent people here who actually are passionate about being supporters for students and assisting them on their way to attaining their life objectives through higher education.
What can associates on school do to make your task easier?
The greatest thing is that we need to be much better about proclaiming our own horns. Inform individuals about the remarkable things that are occurring here. Likewise, if you are bringing a group of trainees to campus, let us know. Then we can assist you plan their check out and continue the outreach with students that the university currently has actually invested resources in.
What was your very first paying task and what did you gain from it?
Beyond my responsibilities on the farm and in your home, my first paying task was operating at my aunt and uncle’s dining establishment, The Chuckwagon Café, as a waitress. I would frequently be one of 2 servers for the 30-table restaurant. I gained from that job the best ways to focus on, the best ways to handle individuals– some who aren’t always happy– and the best ways to chip in where you are required. I think that everybody ought to operate in a task that involves customer service eventually in their lives. Reflecting on those days really bleeds in to how I treat individuals in every circumstance of my own life, both personally and professionally.
Do you have a preferred book or motion picture to suggest?
The book East of Eden. It is an incredible study of personalities and household characteristics. The complicated lives and relationships of the characters as they are truly aiming to find out who they are but at the exact same time to aiming to gain approval from others is remarkable. It’s certainly a book that causes self-questioning. If you want a book to check out simply for enjoyable, then check out any Jack Reacher book by Lee Kid.
Exactly what is something individuals would be shocked to know about you?
I was born and raised on a dairy farm outside Sarcoxie, Missouri, and I milked cows two times a day up until I graduated from high school. My father offered the cows after I graduated since there wouldn’t be anyone to milk them. I was sort of unfortunate when they were sold, however also a little inflamed that he waited up until then!
Do you miss the farm?
I enjoyed maturing on the farm. We had cows and hogs and crops and a one-acre garden. We were similar to Old MacDonald! It was effort. It taught me priorities and helped make me who I am. But, no, I do not miss living there. I go to– that’s enough for me.
Another thing that may surprise individuals is that I never ever had actually resided on a paved roadway in my life till Scott and I had been married three years and we moved to Pittsburg.
What do you want to do when you are not working?
I enjoy to check out and to play the piano and spend time with Scott and the ladies (Marley, 11, and Audrey, 9). I also enjoy to prepare, but I do not like to do the dishes.
Who does the dishes?
Scott. Our women told him that he’s the vice president at home, too.
Exactly what individuals Choosing Her Had to Say
Laura-Georgiana Jule, admissions services expert in the workplace of undergraduate recruitment:
“I admire and respect Barb since of her extraordinary ability, however likewise due to the fact that of her mindset toward assisting trainees, staff, and the school neighborhood. Although Barb is accountable for leading the whole recruitment team, she never ever once is reluctant to step in and help when and where she is required. From talking to an upset trainee, to helping in processing an application, Barb constantly discovers time in her really busy schedule to try and resolve issues brought to her at any offered time.
“She represents and incorporates exactly what a leader and a good example ought to be, always making sure her staff is well supported and caring about their wellness and their development within their professional professions.
“It is an honor to work with Barb every day, due to the fact that she is someone who is identified to make a change for the benefit of the students, the college neighborhood, and UNLV school. She is the ultimate example of devotion and hard work.”
Kristine Shay, executive director of admissions:
“When Barb at first signed up with the UNLV staff in the workplace of admissions, she intuitively put initiatives and strategies in location that resulted in a substantial boost in both freshman and transfer applications over the years, and an overall increase in registration of 25 percent. This is simply extraordinary!
“I would define Barb as loyal, reliable, truthful, smart, instinctive, informative, diligent, kind, and genuine. Barb is ‘that individual’ that you would want to remain in a foxhole with. Barb is a rare type and a special individual and it is really a joy to work with her and to gain from her.”