KANSAS CITY, MO (KCTV) –
Each time you leave your invoice behind at a restaurant or do not check the charge, it might be costing you.
Odds are, you might not capture it.
Bob Bliss called KCTV5 News to warn others about his experiences. He states two times, servers have changed the tip quantity on his check, adding more gratuity than he at first authorized on the check.
“This is truly revolting to me. It’s revolting, and if they’re doing it to me, you know they’re going to do it to a lot of people,” Bliss stated.
The first time happened a number of years ago a sub sandwich restaurant. Bliss said a cashier at the take-out counter included a $10 pointer on a check for a $9 sandwich. That staff member was later on fired after Happiness called the supervisor.
Most recently, Happiness says it occurred at a Chinese buffet in Raymore. He called the supervisor when he understood his charge card statement didn’t match his receipt from the restaurant. The dining establishment charged him $3 more than he licensed. Here is a photo of Happiness’ copy of the check:
Happiness told the manager he thought somebody changed the check after he left, altering his $1 idea to
a$4 tip. The dining establishment supervisor offered to refund the $3 but informed Happiness he had to own out to Raymore to get it or give his credit card details over the phone.
“I said, ‘I’m not giving you my credit card info. You’ve currently robbed $3 from me as soon as. I’m not going to let you do that once again.’ They simply generally said, ‘Well, I’m sorry which’s it,'” Happiness stated.
So KCTV5 went to Raymore to ask about Bliss’ refund. The manager was not there at the time, but when asked about Bliss’ receipt and refund, the workers there knew the scenario. No one admitted fault, but a worker provided KCTV5 $3 and revealed KCTV5 the following dining establishment copy of the invoice.
The $1 tip had actually in reality been altered to a $4 suggestion. Numbers were likewise become make the overall expense $25.67 rather of the $22.67 overall on Bliss’ copy.
The restaurant supervisor later on told KCTV5 over the phone that the dining establishment does not confess fault and accused Happiness of changing the amount.
Happiness informed KCTV5 that allegation was ridiculous and false.
KCTV5 did deliver the 3 single dollar bills to Happiness that day.”$3 dollars isn’t going to eliminate me,” Happiness stated. “But I simply don’t like people stealing from my account.”
Happiness filed a complaint with the Better Business Bureau.
If you suspect something like this has taken place to you, most charge card business will refund you the difference if the restaurant itself does not. Policies vary, however here are a few pointers to obtain your money back.
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