Hospitality from a Various Viewpoint

When Harrah Hotel College senior citizens Kylie Stubbs and Yupar Aung signed up for their facilities management course, they had no idea it would require a trip to Red Rock National Sanctuary’s visitor center or pushing each other in a wheelchair.

Their professor, Dina Zemke, partnered with Jim Parsons, creator of wheelchairjimmy.com, to teach her trainees the distinction in between travel destinations that are compliant with the Americans with Disabilities Act (ADA) and those that are also “wheelchair friendly.”

“The Facilities Management course covers compliance with the ADA, but simple compliance is not the very same thing as being congenial,” Zemke said. “This project assists the trainees experience first-hand how challenging it can be for our guests in wheelchairs to take pleasure in the hotels, dining establishments, casinos, and tourist attractions in the Las Vegas Valley.”

Parsons, who has been paraplegic considering that he was 20, established his site to guide other travelers with movement limitations to the hotels, dining establishments, city destinations, transport services, and cruise liner that have the very best ease of access.

He rates each location utilizing a range of criteria, including the installation of commercial grade ramps and elevators and the expediency to move about a bathroom stall from a wheelchair. However unlike the ADA, Parson’s requirements are not needed by law and are just suggested to examine the guest experience, which is an important aspect taught in Zemke’s course.

“A good center will cause a fantastic visitor experience, as well as a great work environment for staff members,” Zemke stated.

Operating in pairs, the students received approval from 28 areas to carry out surveys using Parson’s requirements. These tourist attractions consisted of Clark County Wetlands Park, Kabuki Japanese Restaurant, The Mob Museum, Ferraro’s Italian Restaurant & & Wine Bar, The M Resort, and Red Rock’s visitor center.

“The project was definitely eye-opening,” Stubbs said. “Being able-bodied, you do not really ever put yourself in the viewpoint of somebody else who isn’t. I believe Yupar and I got lucky that Red Rock is so wheelchair friendly due to the fact that I cannot picture trying to get around a property that isn’t.”

Within 4 years, Parsons’ website has grown to cover 15 significant U.S. cities and others in New Zealand and South America. As a seasoned tourist, he shares his experiences with others and takes the guesswork from making taking a trip lodgings.

“There are 3 million Americans who use wheelchairs and another 6 million using walkers, walking canes, or crutches,” Parsons stated. “Sadly, a great deal of them sit at home due to the fact that they’re terrified. The goal is to obtain them outside, let them have a good time and take pleasure in life in a comfy method.”

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