Tag Archives: airline

Southwest consumers deal with more problems on airline company site

Tuesday, Nov. 28, 2017|9:12 a.m.

DALLAS– For a second straight day customers of Southwest Airlines are facing issues when aiming to handle appointments on the airline company’s site.

Southwest published an apology Tuesday to clients who were having difficulty on the website or the provider’s mobile app.

Some customers say on Twitter that they’re unable to check in online for flights.

Southwest agents are not commenting immediately, however on Monday a spokeswoman blamed problems in making or altering bookings on a problem with the airline company’s new appointment system, which uses infotech from Madrid-based Amadeus IT Group.

Amadeus representatives did not right away react to an ask for remark. Earlier this year Southwest ended up being the first of the four most significant U.S. airlines to use Amadeus’s reservations-system platform, called Altea.

Allegiant Air pilots picket airline company'' s Las Vegas headquarters

About 70 Allegiant Air pilots picketed in front of the Las Vegas-based airline company’s Summerlin headquarters Tuesday, a day before the company will publish second-quarter incomes.

The pilots, the majority of in consistent t-shirts and ties and carrying indications that stated, “It’s time to bargain in excellent faith,” marched along the corner of Town Center Drive and Covington Cross Drive for about an hour to call interest to stalled contract talks.

The pilots, represented by the International Brotherhood of Teamsters Resident 1224, state the company’s executives are amongst the greatest compensated in the airline company industry while pilots are among the most affordable paid. They likewise claim that Allegiant has underfunded maintenance and safety programs and has actually become unreliable with bad on-time performance.

It’s been 3 years considering that pilots voted for representation by the Teamsters and 2 1/2 years considering that contract negotiations very first began. Along the way, the union has actually been irritated by an absence of development and asked for a mediator to monitor settlements. The union also took the airline to court, however couldn’t encourage a U.S. District Court judge that the company had considerably altered the pilot scheduling procedure.

Pilots who took part in the picket line came from Allegiant’s Las Vegas and Mesa, Ariz. pilot bases and from other cities in the Allegiant system.

“We’re looking for a market average agreement and we’re upset and annoyed with the rate of settlements,” stated Steve Pozdra, a Las Vegas-based co-pilot. “They’re a really lucrative airline, if not the most lucrative airline worldwide, and we’re among the lowest paid pilots for the equipment we fly.”

Pozdra acknowledged that initial union agreements are slow to develop, “but this is extremely slow and aggravating and unneeded considering the economics of their success.”

The pilots also delivered a letter to airline company executives asking to modify the existing pilot scheduling system and to purchase precaution.

In a letter to Allegiant Chairman Maurice Gallagher and Chief Operating Officer Steve Harfst, the letter from the International Brotherhood of Teamsters asks them “to put an end to the negotiating charade.”

“The Allegiant pilots care deeply about the success of the business, and we wish to deal with you to produce a strong airline that keeps expenses low for travelers while keeping quality high,” said the letter, signed “The Pilots Flying for Allegiant Air.”

“Exactly what we are asking for at the bargaining table are simple, market basic policies that will make sure that pilots are compensated relatively, are able to keep up with changing security policies and improvements and that we are able to retain knowledgeable pilots.”

The union says in between 2011 and 2014, there has actually been a 600 percent boost in voluntary pilot resignations at Allegiant.

Agents for the company did not react to telephone and e-mail questions about the pilots’ claims.

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