PHOENIX (3TV/CBS 5) –
A Cleveland guy and his 4-day-old child weren’t enabled to board a Frontier flight, stranding the 2 in Phoenix without a location to stay for several days.
Rubin Swift flew below Ohio to get his infant child Ru-Andria who he just acquired custody of.
Swift states he spoke to Frontier about what he needed to do to get the child on the plane, that included a birth certificate and a note from the healthcare facility stating she is clear to fly. Swift revealed all of us the paperwork that reveals Banner University Medical Center cleared the lady to travel.
Swift went to the airport with his daughter and got his plane ticket when he reached eviction they would not let him onboard. [VIDEO: Phoenix woman assists stranded papa & infant unable to board flight]
“I requested my money. They stated it would take seven days to obtain your cash back,” Swift stated.
We connected to Frontier Airlines about this occurrence. The airline company states that it has a policy where a child has to be at least 7 days old to fly.
Swift says he didn’t have any cash to stay someplace or rent a car to drive back to Ohio. He remained in a tough spot. However it ends up that Swift has a guardian angel. While his daughter remained in the NICU at Banner, he met a volunteer who assisted there, Delight Ringhofer. She assisted look after the baby while at the health center.
“I was rocking her when her daddy came in and we sort of made a connection immediately,” Ringhofer said.
Swift, while from options and stuck at the airport, called his new pal for assistance. He was surprised by her response.
“I didn’t anticipate her to state, ‘I’m coming to get you and take you house.’ So, I’m thinking, ‘She is going to drive me back to Cleveland’ but she really brought me to her house and feeding me and ensuring my baby is alright,” Swift said.
So, he belonged to remain up until his child was at least 7 days old. It’s a story of love and compassion and friendship. It’s a bond that both will always remember.
“We’re two different colors and she opened up her door and it never was a problem,” stated Swift. “My color was never ever a problem. She loves my infant. She held her. My child was with her all night. Who does that?”
“I had such a strong feeling that I had to do this for him,” stated Ringhofer. “I know he was a kind and safe man to have in my home and he has been an ideal gentleman.”
Swift is even calling her the granny of his child.
“He promised to come back and visit me, and let me see her once again,” stated Ringhofer. “I’m eagerly anticipating that.”
The dad and daughter left Phoenix on Tuesday.
Frontier Airlines informed Arizona’s Household, “To adhere to Frontier policy regarding the age of taking a trip infants these travelers were rebooked on a Frontier flight department on March 20. We also waived any modification charges associated with this change so the traveler can take a trip in accordance with our policy.”
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